The Heinitzburg offers 16 spacious, generously appointed rooms with private bathrooms, each individually decorated so no two rooms look alike. Each room has air conditioning/heating, direct dial telephone, electronic safe, minibar, flat screen satellite TV. Superior Deluxe rooms have a bathroom with an integrated shower, while Deluxe rooms all have a ground-level shower.

In the quiet garden of the hotel you can relax in a private atmosphere and enjoy the refreshing pool (heated in winter).

Hotel Heinitzburg has a variety of restaurants. The gourmet restaurant overlooking the city skyline serves varied cuisine from local to international dishes. The garden terrace offers a magnificent view over the city and the surrounding mountains. The Garden Terrace serves meals, coffee and pastries from the pastry shop throughout the day, while snacks and sundowner cocktails are served at the vantage point with magnificent views of spectacular sunsets. There is also the wine cellar, which houses a large collection of carefully selected South African vintages. The cellar is built into the mountain rock and is an ideal meeting place.